With the ever-increasing dependence of businesses upon their IT systems and electronically warehoused business data, comes a corresponding rise in management’s duty to ensure due diligence and fiduciary responsibility with respect to protecting the business against all sources of loss. We can help by utilizing proven processes and methodologies to perform a comprehensive health check of your Infrastructure and QAD production system. Based on our thorough analysis, Strategic will determine whether your current system is operating at optimum performance and will provide you with a comprehensive report which includes a detailed plan for suggested improvements.
Objectives
- Operational – assessment of infrastructure and databases
- Maintenance – drive proactive work to minimize unexpected downtime
- Performance – review of the hardware and software performance
- Capacity – forecasting growth and assessing resource requirements
Key Benefits
- Reduce operational costs.
- Enable resources to focus on other business tasks.
- Planning ahead for increased capacity needs.
- Identifying and correcting problems before they can impact your business.
- Peace of mind.
Key Deliverables
- Complete review and analysis of your environment.
- Enhanced planning for optimization and improved efficiencies.
- Detailed analysis and documentation.
- Presentation of findings and recommendations including remediation plan.
- Provide a Statement of Work to perform remediation.
- After the analysis, you will have a clear understanding of your environment as well as any shortcomings or exposures that it may have.
Infrastructure
- Underlying Infrastructure review and Performance Statistics
- Server Configuration and High Level Network check
- Disk layout optimization, space utilization, IO analysis and Disk Cleanup
- System parameter review
QAD
- Database Extents, Scatter, Fragmentation, Buffers, Startup parameters, Memory utilization, Log file analysis and rotation
- Disaster Recovery capabilities assessment
- After-Imaging assessment
- Backup procedures and parameter review
- Progress AppServer setup
- Tomcat parameters and performance review
As an IT Director, I work with many consulting teams on a daily basis; although all are good, Strategic Information Group (SIG) standouts as the best. Throughout the years, I have learned to explicitly trust SIG to help me design, implement, monitor, secure and preemptively foresee and correct possible issues. Their team is ridiculously talented and efficient and as a result, we have had no outages, zero downtime in the four years we have worked together. SIG has worked with me side by side as a full strategic partner to implement many critical systems including: QAD ERP, Linux Servers, VMware, NetApp, Backups and Disaster Recover as well as remote monitoring and tuning of our financial database.
Strategic’s Managed Services is like having a team of technical guru’s at your side 24 hours a day. We could not afford to hire the in-house expertise needed to support a growing, complex QAD environment. With Strategic’s Managed Services we’ve attained that for a reasonable monthly fee. They respond to most inquiries immediately, many times resolving or contacting us about potential problems before we are aware of them. They have invested time in learning the uniqueness of our company, adjusting their support to match our needs. They have access to a large number of resources to assist our system with monitoring, troubleshooting, performance improvements and development of new systems and processes. My stress level as IT Director has been reduced significantly.